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UX Writer

Company: Maxonic, Inc.
Location: Pleasanton
Posted on: February 25, 2021

Job Description:

UX Writer - 19935 Our client is one of largest retailers in the world. Yet their IT department is nimble and dynamic and works with cutting edge technologies. They are currently trying to fulfill an urgent role for a UX Writer. This position is Contract-to-Hire and located in Pleasanton, California. JOB DESCRIPTION: RESPONSIBILITIES: Lead the charge for customer conversational experience and translate business needs into conversational use cases Iterate and experiment to create beautiful, functional and thoughtful conversational designs that delight our customers Analyze product metrics such as daily sessions, time-on-page, and goal completion rate in order to evaluate effectiveness of existing copy Plan, write and edit conversational dialogue plus create or enhance intent templates for multi-modal experiences Work with multi-disciplinary teams. You'll partner with product designer, engineering, product management (among other stakeholders) to find solutions to deliver value to users Take part in user research (including chat log analysis, contextual interviews, etc.) to uncover user needs, pain points, and behaviors, leading to strategic and actionable product direction Be able to articulate experience strategy, opportunities and how usability relates to a larger brand experience to a diverse group of people Partner with the Design Team to develop new paradigms and frameworks for new interaction models Maintain brand voice and bot personality to create a consistent conversational experience Devise and implement a UX content strategy QUALIFICATIONS: B.A. degree and 2 years' design experience OR Masters Degree and 1 year's design experience OR 4 years' design experience Experience working as a Conversational Designer, Linguist, Content Strategist, UX Designer, UX Writer or a relevant field in a consumer-focused business/product Strong understanding of experience principles and customer needs such as motivations and behaviors, with the ability to translate them into engaging and actionable deliverables Ability to create and present strategic experiences that ladder up into business strategy, goals, and opportunities Excellent verbal and written skills to be able to communicate to both technical and non-technical savvy audience members Ability to prioritize tasks and meet deadlines under pressure with little management Experience presenting to, and working with, cross-disciplinary teams Experience working in an agile and/or lean environment Strong working knowledge of tools (e.g. Sketch and InVision) Startup experience a plus Position logistics:

  • W2 and C2C
  • Contract-to-Hire
  • Position location: Pleasanton, CA (Remote for now; Onsite post covid) About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. Benefits offered to our employees include: Medical Insurance, HSA (Health Savings Account), 401K Plan, Paid Sick Time Off Interested in Applying? Please apply below with your most current resume. Feel free to email Sarita Vaykakkara ( or call - provided by Dice

Keywords: Maxonic, Inc., Pleasanton , UX Writer, Advertising , Pleasanton, California

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