Automotive Technician
Company: Hendrick Automotive Group
Location: Pleasanton
Posted on: October 26, 2024
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Job Description:
Lexus of PleasantonLocation: 4345 Rosewood Dr, Pleasanton,
California 94588 Summary: Responsible for identifying necessary
vehicle service and performing the repair, service, and/or
maintenance work. Supervisory Responsibilities: This job has no
direct supervisory responsibilities. Essential Duties and
Responsibilities include the following: Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance. Estimates
cost of repairs. Performs vehicle repairs and maintenance.
Documents services performed. Performs services efficiently and
according to dealership guidelines. Follows dealership and
manufacturer service guidelines. Requests necessary parts.
Effectively utilizes available technologies to enhance customer
experience. Maintains CSI at or above Company standards Maintains
an organized, clean and safe work area Participates in required
training Records all hours worked accurately in company timekeeping
system Follows Safeguards rules and regulations. Demonstrates the
Company---s Core Values Complies with Company policies and
procedures Observes all Federal, State, Local and Company safety
rules and regulations in the performance of duties. Other duties as
assigned Qualifications: To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with medical
conditions to perform the essential functions. Desired Education: o
GED --- High School Diploma o Associate Degree o Bachelor Degree o
Master Degree o Doctorate Degree Field of Study/Work Experience: o
Accounting --- Automotive o Business o Human Resources o
Information Technology Desired Work Experience: o up to 3 years o
3-5 years --- 5 years Education/Experience: Thorough knowledge of
automotive parts and systems. Demonstrable mechanical skills and
knowledge. Technical training or commensurate technical experience
required. Certificates and Licenses: --- Valid Driver---s License
--- Certified/senior technician with respective manufacturer. ---
State inspection/emissions license required by State. --- All
required manufacturer fundamental training and/or NAPA training
provided by HAG. --- Meets and/or exceeds manufacturer requirements
for ASE tests. --- Completed manufacturer training to perform:
warranty repairs/recalls on most vehicles, PDI---s, maintenance,
and minor repairs. Computer Skills: Basic Computer skills to
utilize timekeeping system. Ability to learn parts department
computer inventory and ordering system. Communication Skills:
Ability to understand and follow instructions. Ability to
communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and
predictable attendance. Scheduled shifts may include evening hours,
weekends, and holidays. Physical Demands: Must be able to lift up
to (50) pounds. While performing the duties of this job, the
employee is regularly required to talk and hear; stand; walk; use
hands to finger, handle, or feel; reach with hands and arms and
stoop, kneel, crouch, or crawl. Environment Demands: Duties are
performed primarily in the service area. Work includes movement
around vehicles, working in various physical positions, and the
safe operation of power tools and test equipment. May be exposed to
loud noise, vibration, exhaust fumes, and other service and repair
conditions. Frequently interacts with customers, service advisors
and the service manager. Verbal and Writing Ability: Ability to
read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small
group situations to customers and other employees. Math Ability:
Ability to add, subtract, multiply and divide. Reasoning Ability:
Ability to apply common sense understanding to carry out
instructions. Ability to deal with standardized situations. Ability
to understand and follow technical manuals. Core Values: To perform
the job successfully, an individual should demonstrate the
following Core Values: Servant Leadership Servant Leaders
consciously put the needs of others before their own, because to
serve people is to value them. Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we
can work as a team to achieve at a high level. Integrity Being
honest and transparent with people, in an effort to do the right
thing within the letter and spirit of the law, drives every action
we take and every decision we make. Commitment to Customer
Enthusiasm Every day we recommit ourselves to the customer
experience, and we are empowered to exceed the expectations of our
customers. Passion for Winning Hendrick---s tradition of winning is
based on the idea of striving to be the best, not the biggest, and
is therefore defined by how we treat our people. Accountability at
All Levels Taking ownership of our actions and our decisions allows
us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts
as well as our egos, in order to seek out and improve upon areas of
opportunity within ourselves and our team. This job description in
no way states or implies that these are the only duties and
responsibilities to be performed by this employee. The employee
will be required to follow any other instructions and to perform
any other duties and responsibilities upon the request of a
supervisor. This job description is subject to revision at the
discretion of the company. The Technician Position has a Pay Scale
consisting of the following elements and ranges. Wages include Base
Hourly Compensation of $32.00. The position may also pay a
production bonus based on individual or team performance that may
range from $0.00 (if baseline benchmarks are not met) without any
fixed upper limit. Please click here to view the CPRA Job Applicant
Privacy Notice: [CPRA Job Applicant Privacy
Notice](https://www.hendrickprivacy.com/california_job_applicants)
Hendrick is an Equal Opportunity employer. Minorities, women,
veterans, and individuals with disabilities are encouraged to
apply. For more information regarding the EEOC, please visit
[https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
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Keywords: Hendrick Automotive Group, Pleasanton , Automotive Technician, Engineering , Pleasanton, California
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