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Client Account Management, Senior

Company: Deloitte
Location: Pleasanton
Posted on: May 9, 2022

Job Description:

Client Account Management - Cross Industry, Senior

We're looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who's also a natural collaborator. As a Client Account Manager (CAM) you'll work with senior Deloitte leaders on some of our most important accounts - helping our teams build relationships, win projects and deliver work. You'll oversee account operations and strategic activities - keeping our practitioners well informed and in front of the client while ensuring account operations run smoothly. You'll work closely with account leadership to help address our clients' most important challenges by bringing them the best of Deloitte. You'll share what other account teams are doing and help to innovate new approaches. You'll be an important link between the larger firm, your account teams, and your clients.

Work you'll do

Responsibilities will be based on specific client relationship objectives and account teams' needs, and will include some or all of the following:

  • Client: develop and execute client relationship strategy, leverage client accelerators and Deloitte thought leadership to build relationships, develop client materials, support pursuits
  • Strategic: develop account strategy and operating model, support annual account planning
  • Leadership: prepare for account leadership meetings, support leadership development
  • People: support account talent strategy, manage team communications and events, manage onboarding and offboarding and team collaboration tools
  • Quality & Risk: manage confidential information program for your account, support compliance initiatives as needed, support procurement relationship and contracting as needed
  • Financial: support financial analysis and reporting, opportunity tracking and internal reporting as needed
    The Team

    At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across our group to share and leverage best practices.

    Qualifications

    Required:
    • Bachelor's degree
    • Demonstrated account management or consulting experience
    • Minimum 3 years work experience
    • Strong organizational skills
    • Strong project management skills
    • Ability to adapt to a changing environment and manage multiple priorities
    • Exceptional interpersonal and communication skills
    • Proficient in Microsoft Office suite - strong PowerPoint and Excel skills critical
    • Excellent analytical and problem-solving skills
    • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
      Preferred:
      • Experience working in a professional services firm
      • Industry experience
        • For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is $64,935 - $119,580.
        • You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
          EA_CMG_ ExpHire

          EA_ExpHire

          CAM_Commercial_GPS_22

Keywords: Deloitte, Pleasanton , Client Account Management, Senior, Executive , Pleasanton, California

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