Director - Collaboration Technology

Company: Workday, Inc.
Location: Pleasanton
Posted on: January 27, 2023

Job Description:

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamDirector of Collaboration Technologies & Endpoint Engineering is a global technology role at Workday. The Director will be responsible for providing strategic direction, operational oversight to engineers, project managers and operational support staff responsible for Collaboration Technologies such as email, instant messaging, content management and dissemination, Endpoint device and mobile systems engineering supporting the organization globally.About the RoleResponsibilities:

• Partner with customers across People and Purpose, Digital Experience, Product Engineering, Information Security, Networking, End User Services, Privacy and Compliance to define and deliver the appropriate technology capabilities.
• Anticipate, identify persona's and needs of Workday's employees, customers across on-premise, mobile and remote presence. Delight them by bringing to life relevant technologies that can ignite efficiency and deliver unparalleled engagement experience
• Deploy, lead and extend collaboration technologies to provide a flawless experience
• Architect, design, build and support relevant capabilities and process.
• Act as product owner and ensure relevant product and architectural roadmaps are defined and maintained for collaboration capabilities, end point devices, and mobile capabilities.
• Act as domain authority for collaboration services and usher in innovation through tracking technology trends and piloting and adapting relevant capabilities within Workday
• Act as service owner accountable and responsible for end to end service delivery and life cycle management of people, process, components and technologies across this portfolio
• Partner with technology providers and delivery partners to deliver relevant capabilities and ensure bids are appropriately evaluated, contracts reviewed and optimized, ensure technology compatibility and interoperability, oversight over installation, configuration and delivery of equipment and technology capabilities and ongoing support services and overall hold partners and delivery teams accountable for SLA and performance metrics
• Ensure automation of functions with a view to optimize and ensure proactive troubleshooting and remediation of any interruption to an efficient employee experience
• Ensure service is provided in an optimal manner globally and account for regional and local needs
• Ensure standardization of process, technology and capability and ongoing measurement and maturity in service delivery capability.
• Accountable for budgeting, financial management and optimization of spend on services within the portfolio.
• Ability to work within tight deadlines and engage cross functionally to solve for Workday's growing collaboration needs
• Keep current on technologies and developments in this area and actively champion and promote collaboration tech and benefits
• Role model workday values, perform people management responsibilities including act as mentor, coach to an outstanding engineering and support team that would report into this role.About YouBasic Qualifications
  • 12+ years of dynamic IT work and management experience.
  • Experience architecting, crafting and implementing innovative collaboration solutions in large global firms
  • Self Starter with broad knowledge of collaboration and digital media technologies.
  • Confirmed experience with Office 365, GSuite, Slack, Content Management Systems (such as LumApps), and exposure to Endpoint management technologies such as Ms-Intune, Jamf
  • Validated financial management and contract management capabilities requiredPreferred Qualifications
    • Exposure to new technologies such as virtual reality and its applicability in enterprise eco-systems desired
    • Strong oral written and communication and presentation skills with ability to tailor communication and interaction across all levels of the organization
    • Solid project Management and Agile background preferred
    • Preferred hands on deep experience consolidating or migrating across platforms
    • Bachelor's degree in Computer Science, electronics and communication and relevant fields or related work experience preferred#LI-ED2As a federal contractor, -Workday -is -requiring -all new hires -to verify -that -they -are -fully-vaccinated against COVID-19 -within 72 hours of -beginning employment with Workday, consistent with applicable law. -Workday -is an equal opportunity employer. Candidates who are not vaccinated due to a sincerely held religious belief, medical reasons, or other legally-protected reason should contact - -to explore what, if any, reasonable accommodations or exemptions Workday is able to offer.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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