Senior Channel Sales Manager - Ecommerce (Remote)

Company: Simpson Strong-Tie
Location: Pleasanton
Posted on: March 9, 2023

Job Description:

BE A MAKERAt Simpson Strong-Tie, there's a common thread connecting the people who work here: the drive to make things better and figure out how to get it done. We call it the Maker mindset. For over 60 years, our employees have fostered a collaborative workplace where people are engaged in creative thinking from the first day on the job onward. No matter what role you're in - from production, to sales, to engineering - you'll contribute to the growth and success of the company by having a Maker mindset.When you think of the best a family has to offer - support, collaboration and respect - that's what we value. When there's a win, we'll cheer you on. When there's a snag, coworkers step in to help you out. Working on solutions together is just the way we do things here, and that creates an atmosphere that often feels like home.You'll work alongside talented, passionate, dedicated, humble and genuinely kind people who are all contributing to our shared mission: to provide solutions that help people design and build safer, stronger structures. It's this mission and our strong people-focused values that have made Simpson Strong-Tie a unique place to work - a place where you can connect, create and build your career. We invite you tolearn moreabout our culture and why our employees are our most loyal customers.YOUYou want to be an important member of a strong team of other makers who take pride in their work and support each other.Simpson Strong-Tie is in the process of implementing our multi-year ecommerce strategy. The Senior Channel Sales Manager- Ecommerce will oversee the creation and ongoing management of an Authorized Online Reseller program. You will be responsible for sales growth and customer relationships in the ecommerce channel. You will be a key member of the ebusiness team and act as the primary SME for sales. You will work cross-functionally to support ebusiness initiatives and the roadmap. The successful candidate will roll-up their sleeves and perform multiple roles to ensure success and ecommerce growth. This position reports to the Director of Ebusiness and is a remote position.If career growth is important to you, we not only know how to help you with that, it's what we love to do:.WHAT YOU'LL BE DOING(% of Time)Authorized Online Reseller Program Management (40%)

• Lead the company's Authorized Online Reseller program as the primary SME
• Identify, recruit and onboard new channel partners into the program
• Ensure partner compliance with program agreements
• Manage potential channel conflict by fostering excellent communication internally and externally, and through adherence to the programs rules.
• Create and manage up-to-date reporting and analysis as per the program
• Conduct business reviews with partners as per the program and recommend improvements
• Develop program playbook with cross-functional input for use within the greater sales organization.
• Gain and maintain a deep understanding of channel dynamics, growth levers, and market changes.
• Provide leadership with recommendations on how to improve online channel sales with authorized resellersSales Growth (30%)
  • Responsible for working with existing and potential new customers to explore online sales opportunities.
  • Responsible for achieving sales revenue, profit and strategic goals with ecommerce customers.
  • Identify, review, and qualify new ecommerce leads for sales organization
  • Identify and execute on cross-selling and up-selling opportunities among channel partners
  • Work with business segments, operations and adjacent sales teams to support online sales operations
  • Develops growth plans for product line expansion and launch across online customers
  • Accurately forecast sales revenue with channel partnersCustomer Relationship & Retention (15%)
    • Understand and become the expert on operational requirements to help improve efficiencies and grow overall ebusiness within the channel.
    • Build strong relationships with stakeholders at channel partners
    • Proactively monitors, assesses, identify customer needs on an ongoing basis while acting as the primary customer advocate
    • Interface with channel partners to coordinate product information and promotions
    • Coordinates the involvement of other SST groups, including customer service, sales, IT, and engineering resources, in order to meet customers' needs and resolve issues.
    • Work with channel partners to identify branding improvements and increase opportunities online for SSTEbusiness Support & Promotion (15%)
      • Assist in the development of new functionality for Customer Portal to ensure sales requirements are met
      • Coordinate and align branch needs for ebusiness decision making
      • Work with marketing and ebusiness team to drive outstanding brand representation and engagement with channel partners.
      • Supports internal business and technology improvement projects
      • Plan and execute customer training events for ebusiness
      • Work with marketing and training teams to create program materials
      • Champion and educate ebusiness opportunities and successes across the companyDESIRED SKILLS AND EXPERIENCEIf you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:
        • 7+ years experience in sales roles
        • 3+ years Simpson Strong-Tie sales experience preferred
        • 1 year experience working across multiple Simpson Strong-Tie branches preferred
        • Management
          • People and project management skills, ability to structure work and lead a diverse team of both internal, external and peer resources to deliver meaningful results within defined time frames.
          • Ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with all partners
          • Outstanding verbal and written communication skills - from product specifications, to JIRA tickets, to stakeholder presentations
          • Equal enthusiasm for with high-level strategic planning, but also tactical daily execution
          • Balance user and business needs while remaining flexible in a fast-changing environment
          • Leadership
            • Experience managing internal and external business partner needs.
            • Supports and maintains a positive working relationship with peers, associates, team members and management.
            • Ability to communicate with all levels within the business
            • Equal enthusiasm for with high-level strategic planning, but also tactical daily execution
            • Vendor Management
              • Experience directing and leading vendor consulting and support groups for projects.
              • Sales
              • Understanding of SST pricing and logistics
              • Experience with SST sales operations teams
              • Forecasting and sales reportingTravelThis position requires domestic travel up to 25% of the time.Work Status & LocationThis full-time, exempt position is a remote position, although relocation may be offered for the person who would prefer to work from our Pleasanton, CA home office. Posted pay range starts with national average and may vary depending on geographical work location.RelocationRelocation may be available for this position.Pay$86400 - $150000 / AnnuallyREWARDS AT SIMPSON STRONG-TIEWe recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.
                • Quarterly Bonuses/Commission:You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
                • Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more.In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law. Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, marijuana/THC, phencyclidine, and opiates.#NowHiring #GetHired #Hiring #HiringNow

Keywords: Simpson Strong-Tie, Pleasanton , Senior Channel Sales Manager - Ecommerce (Remote), Executive , Pleasanton, California