Events Technology Manager

Company: Cypress HCM
Location: Pleasanton
Posted on: March 12, 2023

Job Description:

Events Technology Manager
About the TeamThe Event Technology Manager (contract role) is a team member of the Marketing Events workgroup within the Experience Marketing team. This workgroup is responsible for a portfolio of external, high-profile event programs attended by our customers, prospective customers, sponsoring partners, analysts, and employees. The purpose of these events is to increase brand awareness, develop and advance the company's sales pipeline, and educate and empower attendees.
About the RoleThe Event Technology Manager will report into the Head of Event Tools and be primarily responsible for the implementation and execution of registration and event technology tools required of hybrid and digital events.
Responsibilities:

• Manage all aspects of registration build, attendee management, reporting and customer service pre-event, onsite and post-event
• Define clear R&R's for vendor supporting roles and ensure operational excellence for delivery and timeline management
• Closely align with internal team event leads, sales/pre-sales, field marketing etc. for overall requirements of registration build, email communications, implementation of discount codes, tracking and reporting needs
• Ensure security, privacy & legal reviews and mandates are current and the program is supported from a business standpoint for deliverables- i.e. policies don't impede success.
• Partner with Marketing technology team on any digital integrations/programming plans and new tool sourcing
• Lead with Registration, CFP, SRC & ERC systems. Work with Content team on session catalog configuration
• Work closely with digital event tools team on the delivery of digital experience
• Supporting role within the digital/registration workstream for the Rising North America and EMEA conferences
• Adhere to our standards established by the team
• Manage vendor relationships required to support programs
  About YouDo you have a love for attendee management and understand that innovative and proven event technology lives at the heart of a successful event experience? We are passionate about the attendee experience and the role event technology can play in creating real value and connections in our premier events.
  Requirements: Basic Qualifications
  • Registration and event system tools management of large-scale events. This would include deep understanding and experience with ERC, SRC, Content Catalog and Housing tools.
  • Strong ability to work cross-functionally across internal teams involved with events. Examples being: Field Marketing, Sales, Legal, Privacy, QA, Partner Teams, Services, Marketing Automation, Data & Analytics etc.
  • Establish effective processes, meetings and milestones and regularly communicate deadlines and interdependencies. Other Qualifications
    • 6+ years of demonstrated success in a similar role.
    • Ideally experience with Rainfocus
    • Experience working with programs that support sales and drive pipeline.
    • Strong proficiency in gaining alignment and communicating with key inter-departmental collaborators.
    • Demonstrate an ability to take initiative, anticipate needs and exercise independent and good judgment.
    • Proficient using Google Suite, MS Office Applications, Slack and other enterprise applications.
      Compensation:
      • $36.77/hour - $49.03/hour

Keywords: Cypress HCM, Pleasanton , Events Technology Manager, Executive , Pleasanton, California