Channel Sales Manager - EMEA - Cloud Contact Center-
Company: Bright Pattern, Inc.
Location: Pleasanton
Posted on: May 14, 2023
Job Description:
Bright Pattern provides the simplest and most powerful
AI-powered omnichannel cloud contact center software for innovative
companies, growing at over 100% per year and we are looking for
stars to join our team! Channel Sales Manager - EMEA - Cloud
Contact Center---To accommodate our next stage of rapid growth,
Bright Pattern is seeking an experienced and motivated Channel
Sales Manager to spearhead building our European business. This
leader will recruit, develop and expand our European partner
ecosystem and be a primary driver of regional revenue. As a Channel
Sales Manager, you will be responsible for opening new routes to
market and helping partners in Europe/Asia build & sell customer
experience offers at speed and scale. We look for business athletes
who are aggressive team players - hungry, nimble and intelligent -
with the ability and willingness to close a mix of complex
enterprise and more transactional deals. This is a key position
within our Sales organization and will report directly to our
Director of Channel Sales, EMEA. You will be responsible for
opening new routes to market and helping recruit partners to build
& sell our contact center solution at speed and scale.Key Areas of
Focus
- Develop a new partner ecosystem by recruiting key distribution
partners
- Manage the sale of Bright Pattern through European
partners
- Be a primary source of contact for partner enablement including
attracting, developing, and maintaining relationships with various
distributors, resellers, or agents
- Build preference for Bright Pattern's contact center software
within partners' sales teams
- For select direct deals involving major accounts, act as the
account executive to close businessResponsibilities
- Primary responsibility to drive European revenue targets
- Identify and recruit key partners to sell Bright Pattern
throughout Europe
- Develop and enable key partners as the primary revenue channel
in EMEA
- Assist channel partners to position Bright Pattern best option
for contact center solutions
- Close customer opportunities, manage forecasts and
pipelines
- Develop GTM plans with partners to include engagement models
and revenue targetsKey Skills and Qualifications
- Proven experience recruiting, signing and driving revenue in a
start-up environment
- Knowledge of key partners and ability to quickly engage and
quickly establish revenue-yielding relationships
- 5-10+ years of experience in software sales and partner
development for cloud-based sales
- A demonstrated ability to establish, maintain, and grow
business relationships successfully, with an emphasis on sales and
partner processes
- Strong action and results orientation
- Ability to operate independently and drive sales in a start-up
environment
- Bachelor's degree or above
- Experience with and knowledge of call center software, CRM,
service management, SaaS
- Experience with APAC partners and/or Service Providers for
CcaaSSalary and Benefits
- Competitive compensation
- Corporate stock options
- 401K
- Casual workplace
- Quarterly company events and outingsBright Pattern is a
fast-moving cloud software company growing faster than others in
the market. You will be in a pivotal role to make a difference and
significant contribution to company success as we embark on our
next ramp of growth, while working in an exciting, fast-paced
startup environment with experienced industry leaders.Ready to join
the Bright Pattern Team? Apply Now!About Bright PatternBright
Pattern offers the only true omnichannel cloud platform with
embedded AI that can be deployed quickly and nimbly by business
users. Bright Pattern allows companies to offer an effortless and
personal customer experience across channels like voice, text,
chat, email, video, messengers, and bots. Bright Pattern also
allows companies to measure and act on every interaction on every
channel with embedded AI omnichannel quality management.The company
was founded by a team of industry veterans who pioneered the
leading contact center solutions and are now delivering an
architecture for the future. Bright Pattern's cloud contact center
solution is used globally in over 26 countries and 12 languages.
The company is headquartered in South San Francisco/Pleasanton,
California.
Keywords: Bright Pattern, Inc., Pleasanton , Channel Sales Manager - EMEA - Cloud Contact Center-, Executive , Pleasanton, California
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