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Staff Program Manager (Hybrid)

Company: Blackhawk Network
Location: Pleasanton
Posted on: May 19, 2023

Job Description:

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our Beliefs? Be one Global Team, Be Innovative, Be Accountable and be Authentic!
Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $99,530.00 to $151,985.00
Salary Range for California Residents Only: $125,430.00 to $191,535.00
Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2023, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.
Program Managers will partner with Product and Engineering leads and teams to define roadmaps, multi-sprint plans, and help deliver on those roadmaps. They will collaborate with other internal/external stakeholders, organize scrum-of-scrums, and lead critical programs associated with one or more technology areas. We are looking for a self-motivated, driven individual with exceptional program management skills, strong agile / technical background, ability to lead teams and can work collaboratively within a global, matrixed, and fast-paced environment to deliver successful outcomes.
This person will be a key partner to the Information Security team / CISO and has two key areas of responsibilities: End to end program management of Infosec initiatives and leading incident management for any infosec incidents.

  • Drive quarterly and on-going planning for initiatives in the Infosec portfolio

  • Partner closely with Product Management, Security Engineering teams, and CISO on defining scope, requirements, solution design, implementation, testing, and deployment

  • Help develop and maintain roadmap of Infosec initiatives

  • Lead cross-functional meetings and foster teamwork; manage interdependencies, drive escalation and resolution of issues, while promoting collaboration and coordination

  • Manage and provide appropriate communication to internal and external stakeholders

  • Partner with Agile coaches on the adoption of process improvements; continuous evolution of the multi-team, multi-sprint delivery

  • Manage multiple programs concurrently.

  • Lead incident management for infosec incidents including managing incident bridge call, engaging appropriate teams, incident resolution, and ensuring completion of required actions to resolve incident, and identification of roadmap items.

  • Experienced in program management involving agile software development

  • Manage overall end-to-end program plan, Risks/Issues/Decisions log, facilitate key meetings

  • Experience working with agile teams

  • Preferred experience managing security incidents

  • Familiarity with cybersecurity incident lifecycle

  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.

  • Bachelor's degree in Computer science, MIS, Business, or equivalent

  • 8+ years of technical program management experience

  • Competency with Microsoft Office tools -Word, Excel, PowerPoint, Project, SharePoint etc.

  • Experience with Agile SDLC methodology and related tools such as Rally, Jira, Clarity PPM

  • Strong negotiation, influencing and conflict resolution abilities

  • Motivated with a strong focus on execution and metrics

    Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other "Fair Chance" laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia's ordinance on this topic by clicking this link:
    Requisition ID: 2023-19551
    External Company URL:
    Street: 6220 Stoneridge Mall Road

Keywords: Blackhawk Network, Pleasanton , Staff Program Manager (Hybrid), Executive , Pleasanton, California

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