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Assistant Design Center Manager

Company: Interior Logic Group
Location: Pleasanton
Posted on: May 20, 2023

Job Description:

Assistant Design Center Manager page is loaded Assistant Design Center Manager Apply remote type Onsite locations Pleasanton, CA time type Full time posted on Posted 2 Days Ago job requisition id R-3624 Looking to build your career and design your future? You have come to the right place. - Summary : The Design Center Assistant Manager is responsible for helping the Design Center Manager with all operational aspects of running their assigned design center, which includes staff selection, training and development, customer liaison and staff retention. Essential Functions:

  • Responsible for operational aspects of the showroom including, but not limited to, monitoring buyer schedules to ensure that the team remains on track with builder volume and agreed upon expectations
  • Responsible for the development and communication of sales metrics, reporting and auditing for both company and the customer
  • Manage agreed upon deadlines and timeframes as defined in company's scope of services
  • Assist the design team in understanding all design center applications, product inventory, the homebuilder's system, and reporting, including ensuring that staff understand and are fully versed on the process of finalizing options and properly enrolling all buyer options in the design center studio applications
  • Represent company at customer meetings
    • Provide status reports and required metrics for the team and the customer as needed and defined by the contract
    • Measures goals, manages staffing needs, attends builder meetings
    • Supervises staff, which includes work allocation, training, and problem resolution. Evaluates performance and makes recommendations for personnel actions. Inspires and motivates associates to achieve peak productivity and performance
    • Work collaboratively with sales and account management team on new business modeling and execution
    • Continues to educate design team on product knowledge through monthly meetings, arranged product knowledge opportunities with vendors and internal staff to ensure that industry product knowledge is relevant and meets the needs of the customer and home builder
      • Works with the client and homebuilder to ensure operations and design installations are completed. Addresses field related issues if design center related
      • Track Envision progress with division via monthly reporting submittal
      • Track builder survey scores within division
      • Maintain Design Center tracking tools, i.e., DC Tracker, online scheduling, etc.
      • Work with sales staff to select materials in design centers, maintain product, drops, pricing, sampling, etc.
        • Special support projects for design teams such as; waivers/warranties, checklists, builder computer program training, and IRG computer program training, etc .
        • Work with onsite builder's sales staff to supply them with company sales materials such as standard sample boards, maps, contacts, etc.
        • Support off site design centers and designers with pricing, grouping, samples, etc .
        • Set up off site builder's design centers as appropriate; Design Center layout, product selection and ordering, and oversee some construction with assistance from field staff
        • Assist in development of training tools for designers and design center trainees
          • Work with sales support to create builder upgrade flooring programs/builder information sheets/books/showroom samples based on information from sales team as needed
          • Manage and react to design sales/survey reports and do follow up reports
          • Review and ensure monthly accuracy and processing of the team's commission reporting and payments
          • Maintains positive working relationship with builders.
          • All other job duties as assigned Skills and Qualifications:
            • Must be a proven leader with 2+ years of design/management experience
            • Design/management with home builders: 5 years
            • Interior design experience: 3-5 years
              • Bachelor's degree in Interior Design or related field preferred
              • New home construction experience a plus
              • Ability to work with web-based computerized design systems -
              • Must have a professional attitude and demeanor working in a design showroom environment
              • Knowledgeable about innovation and trends, both in and outside of industry
                • Strong business acumen and customer service skills
                • Problem solving and creative solution skills
                • Ability to build strong working relationships with homebuyers and trades
                • Strong leadership, organization, communication, and relationship management skills
                • Ability to read and interpret architectural drawings
                  • Impeccable aesthetic, attention to detail and love of design
                  • Must pass work eligibility requirements Job Competencies
                    • Excellent managerial, supervisory and/or leadership skills. Able to develop and motivate others. Inspire and hold direct reports accountable to reach objectives.
                      • Strong communication skills, including written communication
                      • High level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlines
                      • Ability to take ownership of responsibilities and effectively handle interpersonal relationships with others Work Environment and Physical Requirements:
                        • Work performed in an office environment
                        • Ability to sit for an extended period and operate shared office equipment and keyboards If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!Interior Logic Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. About Us Powered by its award-winning technology platform, Interior Logic Group, Inc. is the largest national provider of interior design and finish solutions to the building industry. Our scalable solutions increase customer profitability, improve construction quality, and reduce cycle times-with our team deeply focused on providing an exceptional customer experience. We provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers. - People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities. -We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being. Check out some of our top benefits we have to offer:
                          • We offer a comprehensive benefits package that includes medical, dental, and vision coverage along with a 401(k) plan, STD and LTD, and life insurance as well as some additional optional benefits. -As each individual team member has different needs and schedules, we offer multiple flexible medical plans that cover both physical and mental healthcare.
                          • We provide eligible associates with nine (9) paid holidays as well as one (1) floating holiday that can be used for birthdays, anniversaries, or other events special to individuals. -
                          • We believe in giving back to our communities, and provide team members with paid time to use for Volunteering and Advocacy. -
                          • With over 200 locations throughout the United States, including -100+ -Design -Studios, there are opportunities to learn, grow, and reach your full potential! - For more information about Interior Logic Group visit - www.interiorlogicgroup.com .Interior Logic Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Interior Logic Group, Pleasanton , Assistant Design Center Manager, Executive , Pleasanton, California

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