Director of Housekeeping

- Assign personnel to established work areas or project duties
- Plan and coordinate project work to ensure that proper frequencies are maintained
- Ensure that staff receive proper orientation, initial training and ongoing education
- Ensure duty lists are revised and current at all times. Review duty lists with regular and relief associates periodically
- Ensure that proper supply control guidelines are followed and staff is trained in the use of all chemicals
- Proactive approach to identifying and correcting facility quality assurance concerns. Timely follow-up is required
- Attend and participate in departmental staff meetings on a schedule basis. Attend ongoing staff development and training courses as offered by company and facility
- Provide and monitor individual guidance and motivation to associates to enable each one to perform to his/her fullest potential
- Discipline associates when necessary according to progressive disciplinary guidelines
- Monitor associates' attendance and take proactive action when patterns of absenteeism are observed
- Keep records and appropriate log books current and maintain all necessary documentation. Monitor service binders in assigned areas on a daily basis taking appropriate action to client concerns/comments
- Participate in facility Quality Assurance Program as required. Ensure high quality percentage of clean is maintained in areas of assignment. Perform Quality Assurance Inspections as assigned.
- Assign equipment to staff.Monitor daily equipment use, cleaning and maintenance. Ensure that all equipment is clean and professional in appearance at all times
- Prepare associate disciplinary and variance reports and conduct follow-up investigation as needed, reporting findings to appropriate assistant director. Prepare disciplinary action notices and conduct follow-up as required. Conduct disciplinary meetings with associates with guidance from appropriate assistant director
- Respond to concerns and requests with a sense of urgency and take necessary corrective action including timely follow-up
- Participate in associate performance evaluations and make recommendations as needed. Conducts associate performance evaluations with guidance and approval from appropriate assistant director
- Participate in department safety and maintain a safe work environment at all times. Report all unsafe equipment and acts to appropriate assistant director
- Assure that the integrity of security at the facility is maintained at all times
- Handle special requests or projects and perform other duties as assigned
- Assist housekeepers on an as needed basis
- Ensure housekeeping office, storage and closets are clean, organized, well maintained and professional in appearance at all times

Responsibilities

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.