Assistant Shop Manager - San Ramon
Company: See's Candies
Location: San Ramon
Posted on: April 18, 2024
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Job Description:
Work is Sweet!'Quality without Compromise' is not just a motto
at See's Candies. It is the most important ingredient in our recipe
for success. See's Candies has been in business since 1921 and
maintains a reputation for producing the highest quality candy and
providing superior customer service.See's is a leader in the
confectionary industry with over 250 retail shops across the USA.
We are seeking friendly, enthusiastic individuals who are
passionate about providing great customer service.--Job Description
Summary:This position works in partnership with the Shop Manager
and the District Sales Manager. The Assistant Shop Manager has
responsibility for on-site management of a single retail location,
ensuring that staff, product and shop operations are handled in
accordance with See's guidelines and corporate philosophy in the
areas of sales goal achievement, customer service, cost control,
visual merchandising, policy compliance, leadership, and
safety.--Job Description:POSITION RESPONSIBILITIES (including, but
not limited to):1.---- --In conjunction with the Shop Manager,
--responsible for providing leadership to the shop's team to
achieve daily/monthly/annual goals, while meeting See's standards
for customer service. -- Promotes a sales driven working
environment.2.---- --Positively communicates and implements Company
direction, policies and programs. --Delegates and follows up to
ensure compliance. Communicates with Shop Manager on
results.--3.---- --Provides appropriate training and coaching to
all team members to ensure understanding and compliance with all
rules, policies, procedures and programs. --Monitors team members'
performance, providing appropriate coaching and feedback; works in
cooperation with Shop Manager.4.---- --Assists in the recruitment
and selection of qualified candidates for hiring, providing
recommendations to the Shop Manager. --Follows company interview
and selection guidelines.--5.---- --Leads by example to ensure all
team members are in compliance with Customer Service program;
Visual Merchandising guidelines; Product Management and Loss
Prevention; and Work Rules. Communicates with Shop Manager
regarding issues pertaining to customer service, shop operations
and cash handling & loss prevention. --Promotes See's Open Door
Policy.6.---- --Leads by example in providing appropriate coaching,
feedback, to shop's team. Assures all written and verbal
communication are professional and appropriate.--7.---- --Directly
responsible for ensuring all procedures related to cash handling,
protection of See's assets and banking are followed at all
times.8.---- --Where delegated, maintains the accuracy and
integrity of all timekeeping records. --Responsible for timely
first approval of weekly payroll. --Ensures compliance with all
applicable state and federal laws that cover payment of wages.
--Responsible for adhering to and enforcing compliance with rules
related to meals and rest periods.9.---- --In partnership with Shop
Manager, implements weekly work schedule and consults with Shop
Manager when changes are needed due to fluctuation in business
volume and/or due to unexpected staffing needs.--10.---- --Ensures
all paperwork is submitted according with established deadlines and
protocols. --This includes all paperwork related to banking of
See's assets/receipts; new hire paperwork; and paperwork related to
changes in employee personal data; sales information; inventory
results; etc.11.---- --Responsible for assuring the confidentiality
of PPI (Protected Personal Information) is maintained.12.----
--Ensures all team members are in compliance with all Safety
Program guidelines, including daily exercises, reviewing monthly
safety topic, accident prevention, reporting, investigation and
resolution, Emergency Action Plan, and hold-up procedures.13.----
--Provides information required by the Shop Operations Office
according to deadlines.14.---- --Other projects as assigned.15.----
--All See's staff must be committed to the company's core
principles and workplace values, including diversity and
inclusion.MINIMUM QUALIFICATIONS:1.---- --Physical ability to carry
out the essential functions of the job, including: --packing candy,
stocking shelves, ringing sales, standing or walking the entire
shift and lifting up to 25 pounds frequently.2.---- --Minimum 1
year of retail management experience.3.---- --Proven success in
developing, motivating, training and coaching employees.4.----
--Proven ability to grow the business by seeking sales
opportunities and developing a sales driven team.5.---- --Proven
ability to learn new technologies quickly and manage change
efficiently, proactively and in a positive manner.----The Pay rate
for this position is $22.87/hr. --See's is an EOESee's will
consider for employment qualified applicants with criminal
histories in a manner consistent with the requirements of
applicable local, state or federal law (including San Francisco
Ordinance #131192 and Los Angeles Municipal Code 189.00).
Keywords: See's Candies, Pleasanton , Assistant Shop Manager - San Ramon, Executive , San Ramon, California
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