Health Information Exchange Application Coordinator and Support - IT Consultant II Solutions
Company: Kaiser Permanente
Location: Pleasanton
Posted on: June 24, 2022
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Job Description:
Description:
As a Health Information Exchange Application Coordinator, you will
be be joining a high caliber and performing team of Health
Information Exchange (HIE) application coordinators and IT Solution
Consultants. You will have the potential to learn HIE, Care
Everywhere, other Epic modules and certification and how to support
interoperability across all KP regions at the National level. There
exists tremendous potential to both learn and grow within this
position and role.
In addition to the responsibilities listed below, this position is
responsible for providing support for customers (users), and
assigned applications and/or information systems, including
software implementation, integration, configuration, and testing.
Additional responsibilities also include supporting solution
design, researching how to help translate requirements into
workable technical solutions, and supporting the evaluation of
third-party vendors as directed.
Essential Responsibilities:
Completes work assignments and supports business-specific projects
by applying expertise in subject area; supporting the development
of work plans to meet business priorities and deadlines; ensuring
team follows all procedures and policies; coordinating and
assigning resources to accomplish priorities and deadlines;
collaborating cross-functionally to make effective business
decisions; solving complex problems; escalating high priority
issues or risks, as appropriate; and recognizing and capitalizing
on improvement opportunities.
Practices self-development and promotes learning in others by
proactively providing information, resources, advice, and expertise
with coworkers and customers; building relationships with
cross-functional stakeholders; influencing others through technical
explanations and examples; adapting to competing demands and new
responsibilities; listening and responding to, seeking, and
addressing performance feedback; providing feedback to others and
managers; creating and executing plans to capitalize on strengths
and develop weaknesses; supporting team collaboration; and adapting
to and learning from change, difficulties, and feedback.
Develops requirements for complex process or system solutions
within assigned business domain(s) by interfacing stakeholders and
appropriate IT teams (for example, Solutions Delivery,
Infrastructure, Enterprise Architecture) and leading junior team
members in the development process as appropriate.
Leverages multiple business requirements gathering methodologies to
identify business, functional, and non-functional requirements (for
example, SMART) across multiple business domains.
Develops and documents comprehensive business cases to assess the
costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed
solutions.
Provides insight and supports the evolution of applications,
systems, and/or processes to a desired future state by maintaining
a comprehensive understanding of how current processes impact
business operations across multiple domains.
Maps current state against future state processes.
Identifies the impact of requirements on upstream and downstream
solution components.
Provides recommendations to management and business stakeholders on
how to integrate requirements with current systems and business
processes across regions or domains.
Identifies and validates value gaps and opportunities for process
enhancements or efficiencies.
Supports solution design by providing insight at design sessions
with IT teams to help translate requirements into workable business
solutions.
Identifies and recommends additional data and/or services needed to
address key business issues related to process or solutions
design.
Participates in evaluating third-party vendors as directed.
Supports continuous process improvement by participating in the
development, implementation, and maintenance of standardized tools,
templates, and processes across multiple business domains.
Recommends regional and/or national process improvements which
align with sustainable best practices, and the strategic and
tactical goals of the business.
Minimum Qualifications:Bachelor's degree in Business
Administration, Computer Science, CIS or related field and a
Minimum of Six (6) years experience in IT consulting, business
analysis, or a related field. Additional equivalent work experience
may be substituted for the degree requirement.
Preferred Qualifications:Two (2) years experience in software or
system testing across multiple IT environments.
Two (2) years software or application development experience.
One (1) year experience in the development of imaging solutions and
the maintenance of imaging repositories.
One (1) year experience in health care device integration.
Two (2) years experience in asset management.Three (3) years
experience working for a health care organization
Three (3) years experience working for an IT organization
Two (2) years experience working on projects or programs requiring
the integration of cross-functional technology and/or business
solutions.
Two (2) years experience in workflow analysis, including the use of
modeling software (e.g., Visio).
Two (2) years in a leadership role working with project or
technical teams.
Two (2) years experience in business case development and
analysis
Two (2) years of work experience in a role requiring interaction
with senior leadership (e.g., Director level and above)
Four (4) years consulting experience in hospital operations.
Four (4) years consulting experience in clinical
administration.
Four (4) years consulting experience in health plan
administration.
Two (2) years working in Managed Print Services or print service
delivery.
Three (3) years experience in solutioning process/service metrics
and reporting.
Experience in implementing new business processes or driving end
user workflow changes within an enterprise.
Master's degree in Business Administration, Computer Science, CIS
or related field
Certified Business Analyst Professional (CBAP) or other comparable
business analyst or IT consulting certification
Keywords: Kaiser Permanente, Pleasanton , Health Information Exchange Application Coordinator and Support - IT Consultant II Solutions, Healthcare , Pleasanton, California
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