Receptionist-Skilled Nursing

Company: CreekView Health Center
Location: Pleasanton
Posted on: May 16, 2023

Job Description:

Receptionist-Skilled NursingFull-Time$18 to $19 an hourLOTS of Opportunity in a Stable & Beautiful work environment.Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.401k with Employer Match.Tuition Assistance.Talent development reviews and growth opportunities.Commuter ReimbursementGENERAL SUMMARY:The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties, including assisting the Social Services Director.PRINCIPLE DUTIES:Exhibits a sincere interest and provides quality service to residents, families and guests. Demonstrates ability to handle incoming inquiries professionally, to handle residents and guests needs efficiently and welcome residents and guests hospitably. Greets all visitors to the Community in a warm and professional manner. Courteous telephone handling, nonverbal body language and proper verbiage.Maintains reception area in an organized manner. Ensures that incoming parcels, floral deliveries and medication deliveries are logged properly and distributed in a timely manner. Efficiently handles requests from residents and the Marketing Department for guest room reservations. Assists residents with various other general office duties including faxing, copying, etc.Interacts appropriately and professionally with staff relative to transportation schedules, accounting reports, employment applications, and other needs as required. Communicates well with other departments in coordinating services which assist residents, including but not limited to requests for repairs, maintenance, medication and other services.Willingness to assist with tours of the assisted living and skilled nursing facility.Assists Social Services Director in completing required documentation in accordance with established timeframes and applicable regulations. Assists with the coordination of Skilled Nursing admissions, including social history and assessments.Assists discharge plans in coordination with residents/families and multidisciplinary staff, as assigned.Establishes and maintains positive relationships with residents, family members, physicians, community leaders, state and federal surveyors, hospital case managers and other professionals.Maintains confidentiality of all admission information and resident records following HIPPA and the community's Code of Ethics.Other duties as assigned by supervisor.Why you'll love Creekview:Creekview is our newly constructed 5-star CMS rated health center providing living options in Assisted Living, Skilled Nursing, and Memory Care.Creekview uses state of the art equipment to achieve excellent clinical outcomes as recognized by the acute hospital.Through our talent development review program, we strive to make sure our employees are reaching their goals and working in the role they enjoy. We have a heavy focus on training and provide tuition assistance as well as some scholarships. We survey our employees annually and listen to feedback to make changes to ensure the best work environment.What you will bringOur ideal candidate will be reliable and follow safety procedures and duties assigned by a supervisor.Ability to multitask, work on projects while answering phone and greeting visitors.Excellent oral, written and interpersonal skills. Must present a professional manner and be able to deal with situations that may be stressful.Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.At least one year of work involving a high degree of customer service in a Skilled Nursing facility preferred.Legally authorized to work in the United States.Please apply to this job or look at other available positions using the link below!https://visitcreekview.com/careers/current-openings/Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.. #ZR#Creekview1

Keywords: CreekView Health Center, Pleasanton , Receptionist-Skilled Nursing, Healthcare , Pleasanton, California