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Hotel Operations Supervisor - FT

Company: Residence Inn Pleasanton
Location: Pleasanton
Posted on: January 21, 2023

Job Description:


The Residence Inn by Marriott Pleasanton is a lovely all-suite hotel, located near I-580 and I-680, adjacent to the Stoneridge Mall. Our extended stay hotel with 3 floors, 135 suites and 3 meeting rooms offers the "home away from home" experience to our guests. We are currently looking for an Operations Supervisor. This is a full-time supervisor position that requires associates to work AM and/or PM shifts including weekends (open availability needed).

This position is responsible for assisting to oversee the operations of the hotel which include housekeeping, front office and engineering.

Job Duties:

-Assist in assigning rooms to housekeepers/houseman
-Inspecting and/or cleaning rooms as required
-Covering Front Desk/Night Audit and or Breakfast Attendant duties as required
-Responding to service recovery issues
-Training staff
-Assist with scheduling
-Purchasing supplies/vendor relations

-High school graduate. College degree preferred.
-Must have 2-4 years of progressive experience as a supervisor in a hotel or a related field.
-Must have 2-4 years of experience in housekeeping
-Must have 2-4 years experience in guest services/front desk
-Must have valid driver's license.
-Relevant military experience in a comparable capacity

-Medical (Anthem/Kaiser)
-Dental (Aetna)
-Vision (VSP) and Life (The Hartford)
-Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
-401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
-Vacation and Sick Pay
-Room Discounts with any Marriott Brand Hotel (31 different brand globally)
-Additional Room Discounts for select hotels within portfolio
The Residence Inn Pleasanton provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call 925-227-0500 to let us know the nature of your request.

Keywords: Residence Inn Pleasanton, Pleasanton , Hotel Operations Supervisor - FT, Hospitality & Tourism , Pleasanton, California

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