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Field Service Area Supervisor

Company: Eaton
Location: Pleasanton
Posted on: January 24, 2023

Job Description:

Eatons Critical Power & Digital Infrastructure (CPDI) division is currently seeking an Area Service Supervisor Northern California region to join our team. This position can be based anywhere within 50 Miles -Pleasanton, California. - Relocation assistance will be provided. Position Overview: The Area Service Supervisor Northern California region is responsible for directing and coordinating the activities of the CPDI Service regional operations toward achieving sales, profit and growth goals, while continually improving quality and customer service levels within the CPDI service groups. As the window to the local market, the Area Service Supervisors charge is to increase the net present value of Eatons relationship with assigned territory customers by driving near-term revenue and positioning Eaton for larger wins in the future. The Area Service Supervisor is responsible for leading & developing their direct reports, field service electronics technicians, to drive top performance and world class customer support. At Eaton, our service team delivers solutions to some of our customers most challenging energy management requirements. We are looking for people who bring the passion for leadership and can drive innovation and engineering excellence. Lets talk about your future with Eaton! Eaton is a leading supplier of mission critical power distribution, static switching, and power monitoring equipment that ensure reliability in the most demanding applications for data centers, industrial and commercial customers. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. Its where bold, bright professionals like you can reach your full potentialand where you can help us reach ours. In this function, you will:

  • Assure the safety of employees who work in low, medium, and high voltage work environments, including the development & deployment of safety programs, maintaining compliance with safety policies, and facilitating the availability of safety equipment resources.
  • Act as sales and marketing agent in conjunction with sales and operations management to ensure top line sales and bottom line profit objectives are met. Provide strategic direction to identify and develop prospective new customers.
  • Develop forwarding looking profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a daily, monthly, and yearly basis. - Responsible for budgeting and procurement of capital equipment for the region, efficient execution of sales quotes, cost control, leveraging subcontractors, inventory management, managing receivables, and turn of backlog and projects. -
  • Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies and standards. - Provide leadership and direction to ensure professional growth for employees and retention within the region. -
  • Effectively manages leadership team of diverse and dispersed field-based workforce throughout assigned region. - Demonstrates good corporate citizenship.
  • Develop and deploy product/process improvement initiatives and sharing of best practices throughout and across the regions. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. QualificationsRequired (Basic) Qualifications:
    • Bachelor's Degree from an accredited institution OR a minimum 5 years electrical/electronic field service expertise plus able to enroll in an accredited Bachelor's degree program post offer acceptance.
    • Minimum of 2 years of people leadership experience OR 5 years of large technical project leadership experience.
    • Possess and maintain a valid and unrestricted drivers license.
    • Must be legally authorized to work in the United States without company sponsorship now or in the future. Preferred qualifications:
      • Experience leading a remote team.
      • Strong knowledge of uninterruptable power systems and control products, as well as field service practices and procedures and quality programs.
      • Demonstrated success in: a) driving zero incident safety culture; b); performance results; c) building high performance teams; d) leading cross-functionally; e) developing and retaining leaders; f) driving organizational change. Position Criteria:
        • Demonstrated leadership qualities aligned with the Eaton Leader profile.
        • Strong financial and business acumen.
        • Strong collaborative skills; ability to successfully work in a matrix environment. This position is subject to customer site entry requirements which include the requirement to be fully vaccinated for COVID-19. - The candidate(s) hired under this posting must provide evidence of full vaccination as defined by CDC guidelines, or request a medical, pregnancy or religious accommodation exempting them from the requirement. - Vaccination status will not be verified until after an offer of employment is provided, and candidates may also request a medical, pregnancy or religious accommodation at that time. Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. - - The annual salary range for this role is $109,272 -- $160,275. And is eligible for an annual performance-based incentive plan with a target at 15% of base salary. - BENEFITS: We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. - - - - - - - - - - Flexible work options to help balance work/life demands (at participating Eaton sites) - - - - - - - - - - Healthcare/retirement savings programs - - - - - - - - - - Competitive compensation packages to reward skills and performance - - - - - - - - - - Tuition assistance or financial help for ongoing learning and development - - - - - - - - - - Health, Dental, Vision & Wellness programs - - - - - - - - - - Donation matching (U.S., Canada, Puerto Rico) #LI-JM3 #LI-Hybrid Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com - What you will get from us Eaton's mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power - more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours. Eaton's 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company's operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.Job: Engineering
          Region: North America US/Puerto Rico
          Organization: CPDI CPS Critical Power Solutions Division
          Job Level: Manager
          Schedule: Full-time
          Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes Hybrid
          Does this position offer relocation?: Relocation from within hiring country only
          Travel: Yes, 50 % of the Time

Keywords: Eaton, Pleasanton , Field Service Area Supervisor, Hospitality & Tourism , Pleasanton, California

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