Field Service Area Supervisor
Company: Eaton
Location: Pleasanton
Posted on: January 24, 2023
Job Description:
Eatons Critical Power & Digital Infrastructure (CPDI) division
is currently seeking an Area Service Supervisor Northern California
region to join our team. This position can be based anywhere within
50 Miles -Pleasanton, California. - Relocation assistance will be
provided. Position Overview: The Area Service Supervisor Northern
California region is responsible for directing and coordinating the
activities of the CPDI Service regional operations toward achieving
sales, profit and growth goals, while continually improving quality
and customer service levels within the CPDI service groups. As the
window to the local market, the Area Service Supervisors charge is
to increase the net present value of Eatons relationship with
assigned territory customers by driving near-term revenue and
positioning Eaton for larger wins in the future. The Area Service
Supervisor is responsible for leading & developing their direct
reports, field service electronics technicians, to drive top
performance and world class customer support. At Eaton, our service
team delivers solutions to some of our customers most challenging
energy management requirements. We are looking for people who bring
the passion for leadership and can drive innovation and engineering
excellence. Lets talk about your future with Eaton! Eaton is a
leading supplier of mission critical power distribution, static
switching, and power monitoring equipment that ensure reliability
in the most demanding applications for data centers, industrial and
commercial customers. Making what matters work at Eaton takes the
passion of every employee around the world. We create an
environment where creativity, invention and discovery become
reality, each and every day. Its where bold, bright professionals
like you can reach your full potentialand where you can help us
reach ours. In this function, you will:
- Assure the safety of employees who work in low, medium, and
high voltage work environments, including the development &
deployment of safety programs, maintaining compliance with safety
policies, and facilitating the availability of safety equipment
resources.
- Act as sales and marketing agent in conjunction with sales and
operations management to ensure top line sales and bottom line
profit objectives are met. Provide strategic direction to identify
and develop prospective new customers.
- Develop forwarding looking profit plan and monthly forecasts
with accuracy so that the operation meets these numbers on a daily,
monthly, and yearly basis. - Responsible for budgeting and
procurement of capital equipment for the region, efficient
execution of sales quotes, cost control, leveraging subcontractors,
inventory management, managing receivables, and turn of backlog and
projects. -
- Assure an effective and skilled staff through recruiting,
assessment of talent (find gaps and follow action plans to fill
gaps), training & development, goal setting, communications,
performance appraisal, and conformance to applicable company
policies and standards. - Provide leadership and direction to
ensure professional growth for employees and retention within the
region. -
- Effectively manages leadership team of diverse and dispersed
field-based workforce throughout assigned region. - Demonstrates
good corporate citizenship.
- Develop and deploy product/process improvement initiatives and
sharing of best practices throughout and across the regions. When
we embrace the different ideas, perspectives and backgrounds that
make each of us unique, we as individuals and as a company are
stronger. We are committed to ensuring equal employment
opportunities for all job applicants and employees. Employment
decisions are based upon job-related reasons regardless of an
applicant's race, color, religion, sex, sexual orientation, gender
identity, age, national origin, disability, marital status, genetic
information, protected veteran status, or any other status
protected by law. QualificationsRequired (Basic) Qualifications:
- Bachelor's Degree from an accredited institution OR a minimum 5
years electrical/electronic field service expertise plus able to
enroll in an accredited Bachelor's degree program post offer
acceptance.
- Minimum of 2 years of people leadership experience OR 5 years
of large technical project leadership experience.
- Possess and maintain a valid and unrestricted drivers
license.
- Must be legally authorized to work in the United States without
company sponsorship now or in the future. Preferred qualifications:
- Experience leading a remote team.
- Strong knowledge of uninterruptable power systems and control
products, as well as field service practices and procedures and
quality programs.
- Demonstrated success in: a) driving zero incident safety
culture; b); performance results; c) building high performance
teams; d) leading cross-functionally; e) developing and retaining
leaders; f) driving organizational change. Position Criteria:
- Demonstrated leadership qualities aligned with the Eaton Leader
profile.
- Strong financial and business acumen.
- Strong collaborative skills; ability to successfully work in a
matrix environment. This position is subject to customer site entry
requirements which include the requirement to be fully vaccinated
for COVID-19. - The candidate(s) hired under this posting must
provide evidence of full vaccination as defined by CDC guidelines,
or request a medical, pregnancy or religious accommodation
exempting them from the requirement. - Vaccination status will not
be verified until after an offer of employment is provided, and
candidates may also request a medical, pregnancy or religious
accommodation at that time. Eaton provides a competitive total
rewards package commensurate with applicable skills, knowledge, and
experience and consistent with internal and external market
practices. - - The annual salary range for this role is $109,272 --
$160,275. And is eligible for an annual performance-based incentive
plan with a target at 15% of base salary. - BENEFITS: We provide
benefits that are industry competitive and focused on employee
well-being. Listed below are programs that are offered globally,
but program availabilities may vary by site. - - - - - - - - - -
Flexible work options to help balance work/life demands (at
participating Eaton sites) - - - - - - - - - -
Healthcare/retirement savings programs - - - - - - - - - -
Competitive compensation packages to reward skills and performance
- - - - - - - - - - Tuition assistance or financial help for
ongoing learning and development - - - - - - - - - - Health,
Dental, Vision & Wellness programs - - - - - - - - - - Donation
matching (U.S., Canada, Puerto Rico) #LI-JM3 #LI-Hybrid Eaton
considers qualified applicants regardless of criminal histories,
consistent with local laws. To request a disability-related
reasonable accommodation to assist you in your job search,
application or interview process, please call 412-893-3600 or send
an email to: AccommodationsForApplying@Eaton.com - What you will
get from us Eaton's mission is to improve the quality of life and
the environment through the use of power management technologies
and services. We provide sustainable solutions that help our
customers effectively manage electrical, hydraulic and mechanical
power - more safely, more efficiently and more reliably. Making
what matters work at Eaton takes the passion of every employee
around the world. We create an environment where creativity,
invention and discovery become reality, each day. It's where bold,
bright professionals like you can reach your full potential-and
where you can help us reach ours. Eaton's 2020 revenues were $17.9
billion, and we sell products to customers in more than 175
countries. We have approximately 85,000 employees. We make work
exciting, engaging and meaningful for our employees through our
dedication to tackling some of the toughest power management
challenges on the planet and by never losing sight of what matters.
Our culture is built on a strong commitment to practicing our core
values and supporting our employees with the tools they need to
succeed. We pledge to always foster a diverse and inclusive
environment, including inclusion resource groups that bring
together employees who share a common purpose, interest or
background. In the past year, our company has received top
employment recognition by the Human Rights Campaign and almost
fifty percent of our Board of Directors represented diverse groups.
When we embrace the different ideas, perspectives and backgrounds
that make each of us unique, we - as individuals and as a company -
are stronger. We have demonstrated our passion for sustainability
with the recent announcement of cutting carbon emissions from the
company's operations by at least 50 percent by 2030. We are
ethical, passionate, accountable, efficient, transparent and
committed to learning. We are confident we can deliver on our
promise to improve the quality of life and the environment because
of the attributes that our employees embody. We are committed to
ensuring equal employment opportunities for all job applicants and
employees. Employment decisions are based upon job-related reasons
regardless of an applicant's race, color, religion, sex, sexual
orientation, gender identity, age, national origin, disability,
marital status, genetic information, protected veteran status, or
any other status protected by law.Job: Engineering
Region: North America US/Puerto Rico
Organization: CPDI CPS Critical Power Solutions Division
Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility)
allowed for this position?: Yes Hybrid
Does this position offer relocation?: Relocation from within hiring
country only
Travel: Yes, 50 % of the Time
Keywords: Eaton, Pleasanton , Field Service Area Supervisor, Hospitality & Tourism , Pleasanton, California
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