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Residence Inn Pleasanton Hotel Guest Service Agent - FT

Company: Residence Inn Pleasanton
Location: Pleasanton
Posted on: March 17, 2023

Job Description:


Residence Inn Pleasanton is seeking friendly service-oriented Guest Service Agents to join their team!

The Residence Inn by Marriott Pleasanton is a lovely all-suite hotel, located near I-580 and I-680, adjacent to the Stoneridge Mall. Our extended stay hotel with 3 floors, 135 suites and 3 meeting rooms offers the "home away from home" experience to our guests. Currently looking for a Guest Service Agent to join as an Associate - flexible schedule needed.

Residence Inn by Marriott Pleasanton is searching for friendly Guest Service Agents to welcome and register guests expeditiously, answer all guest questions accurately and provide a warm and welcoming experience for our guests.

Must have flexible schedule! Position requires AM and/or PM shifts including weekends and holidays!


-Medical (Anthem/Kaiser)
-Dental (Aetna)
-Vision (VSP) and Life (The Hartford)
-Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
-401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
-Vacation and Sick Pay
-Room Discounts with any Marriott Brand Hotel (31 different brand globally)
-Additional Room Discounts for select hotels within portfolio

-High school graduate. Some college preferred
-Bachelor's degree preferred or equivalent combination of education and experience
-Must have 1-2 years customer service
-Previous Guest Service Agent and Marriott experience preferred
-Relevant military experience in a comparable capacity
The Residence Inn Pleasanton provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call 925-227-0500 to let us know the nature of your request.

Keywords: Residence Inn Pleasanton, Pleasanton , Residence Inn Pleasanton Hotel Guest Service Agent - FT, Hospitality & Tourism , Pleasanton, California

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