PleasantonRecruiter Since 2001
the smart solution for Pleasanton jobs

Sr. Software Engineer - Production Support

Company: Workday, Inc.
Location: Pleasanton
Posted on: January 9, 2022

Job Description:

Sr. Software Engineer - Production Support Do what you love. Love what you do.
At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About the TeamThe Enterprise Frameworks team builds common frameworks that are core to Workday's flagship application suite for HCM, Payroll, Finance, Student--- etc. Enterprise Frameworks are shared across Workday products and embedded within the Workday applications, and extended as the need arises. The team's overall goal will be to accelerate the delivery of our product features in an agile environment while safeguarding the high quality our customers expects from Workday applications.The Enterprise Frameworks team builds common frameworks that are core to Workday's flagship application suite for HCM, Payroll, Finance, Student--- etc. Enterprise Frameworks are shared across Workday products and embedded within the Workday applications, and extended as the need arises. The team's overall goal will be to accelerate the delivery of our product features in an agile environment while safeguarding the high quality our customers expects from Workday applications.About the Role Enterprise Frameworks team is looking for a Senior Software Engineer, Production Support to be part of our team of dedicated, dynamic and passionate engineers that build and support Enterprise Framework products. Production Support Engineer will investigate, reproduce, diagnose and resolve product issues affecting our customers. Production Support Engineer provide 1st level of support and issue triage, and committed to resolving customer issues in a timely manner, adhering to the SLAs. This role will require on-call rotation on a periodic basis. This role will perform hands-coding, fixing bugs, improving code, making recommendations to developer community, writing and suggesting test cases, tracking application performance and scalability patterns, looking for new ways to debug, and documenting procedures for common issues. About YouYou are passionate about solving complex technical problems and recommending improvements to products and engineering processes. You will have an ideal blend of technical skills, analytical skills and communication skills. You are accountable to resolving issues promptly, and you have an ability to manage multiple high priority issues at the same time. You are calm under pressure, and sustain focus on solving problems. You are a fast learner, and able to learn new technologies and challenge yourself with solving new problems. You champion supportability and reliability opportunities, with eyes on continuous improvement of the product you support. You take pride in how you collaborate with other team members, including developers, QA, Product Managers across multiple teams. You are quick to establish relationships across boundaries and partner with other teams in solving problems together. You are customer centric, and you aspire to providing the best service to your customers (internal and external). -Basic Qualifications

  • Solid understanding of object-oriented design principles, including experience in an object-oriented language such as Java, C#, etc. and in UML modeling
  • A bachelor's degree in computer science (or related field), or equivalent work experience.
  • 5+ years of experience in software development, building high performance systems and solving for concurrency, latency and efficiency.
  • Demonstrated ability to triage and resolve production issues
  • Strong grasp of design patterns, coding methodologies and be able to write unit-testable code.
  • Experience in design and development with functional programming in Scala or object oriented language such as Java.Other Qualifications
    • Experience driving for results across cross-functional teams while maintaining effective working relationships.
    • Strong communication and organizational skills and ability to balance multiple priorities, and work calmly under pressure.
    • You have proven track of ownership and taking accountability. -
    • Adopt new technologies quickly, and possess a strong desire to learn and continuously improve your skills.
    • Ability to clearly explain technical issues and adapt to technical and non-technical audiences Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE---) and creating a brighter workday for all is the cornerstone of all we do. Join us! Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at accommodations@workday.com. Suggested Jobs
      • Sr. Software Engineer - Production Support Posted 30+ Days Ago - USA, CA, Pleasanton
        • Sr. Software Development Engineer (Backend) Posted 30+ Days Ago - USA, CA, Pleasanton
          • Sr Software Development Engineer Posted 30+ Days Ago - USA, CA, Pleasanton
            • Sr. Software Development Engineer Posted 6 Days Ago - 4 Locations
              • Sr Software Development Engineer - Performance Posted 30+ Days Ago - USA, CA, Pleasanton

Keywords: Workday, Inc., Pleasanton , Sr. Software Engineer - Production Support, IT / Software / Systems , Pleasanton, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pleasanton RSS job feeds