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Software Engineering Manager (mobile app)

Company: ServiceMax
Location: Pleasanton
Posted on: June 20, 2022

Job Description:

Who We Are:ServiceMax's mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax's mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.A career at ServiceMax means unleashing your potential to build, sell, implement and market award-winning products with a #wintogether and #customerobsessed approach. From MRI machines to gym equipment, customers around the globe rely on ServiceMax's cloud-based software platform to keep these machines - and the world - running, every single day. We pride ourselves in creating a culture that inspires our employees to be the best they can be in an inclusive and judgement-free environment.Our Commitment:ServiceMax is committed to providing a place of opportunity and growth for employees of all races, genders, and ages. We strive to build a team that better reflects the communities we live and work in. Join a team that is committed to equal representation in the workplace and fostering a community of education and action against racial, gender and social injustice. We welcome varying belief systems, philosophies, and lifestyles.This position is responsible for designing highly complex modules, critical components, or a whole application/product in its entirety. Has the vision to integrate it across multiple systems. This position works independently and is seen as a technical leader. The position is responsible for driving the design and development efforts related to architecture, scalability, availability and performance in alignment with the product/application roadmap.What You Will Do:Provide technical leadership and defining, developing, and evolving software in a fast paced and agile development environment using the latest software development and infrastructureProvide guidance to developers with either planning and execution and/or design architecture using agile methodologies such as SCRUMWork with Product Line Leaders (PLLs) to understand product requirements & visionWork directly with product managers, architects, user experience designers and field leaders to define and build products and features that impact multiple Fortune 100 customersDrive increased efficiency across the teams, eliminating duplication, leveraging product and technology reuseCapture system level requirements by brainstorming with CTO, Sr. Architects, Businesses & Product ManagerLeads impact assessment and decision related to technology choices, design /architectural considerations and implementation strategySubject matter expert in processes and methodologies with ability to adapt and improvise in various situations. Expert in navigating through ambiguity and prioritizing conflicting asksExpert level skills in design, architecture and development, with an ability to take a deep dive in the implementation aspects if the situation demandsDirectly collaborate with all product stakeholders and drive multiple features to successful deliveryDeliver high quality products, on time with planned functionality, working in close coordination with product management & architectsDevelop and maintain a culture of innovation and operational efficiency in the teamInfluence, collaborate and communicate effectively with various functionsEffective collaboration with Product Management, QA, Professional Services, and Support teamsInspire to grow the team and each individual for the team. Foster an environment such that the team can produce highest productivityWhat You Bring to ServiceMax:Bachelor's Degree in Computer Science or in "STEM" Majors (Science, Technology, Engineering and Math)A minimum of 3 years of technical experience along with established leadership credentials across disciplines and functions within a product OR Master's degree with 8 years of experience OR PhD with 5 years of experienceOverall 7+ years of software product engineering experience3+ years of industry experience as software developer, lead or principal engineer2+ year experience managing software development teamsStrong knowledge and hands-on experience of Mobile native development including iOS and Android.Hands-on experience with Cloud/SaaS Multi-tenant Applications, preferably on Ruby on RailsStrong knowledge of Object-Oriented Analysis and Design, Software Design Patterns and Java coding principlesHands-on experience in web services (REST, SOAP, WSDL etc.) and its integration with applicationMobile Experience is a mustMust be willing to travelMust be willing to work out of an office located in PleasantonTechnical Expertise:Facilitates and coach software engineering team sessions on requirements estimation and alternative approaches to team sizing and estimation. Leads a community of practice around estimation to share best practices among teamsKnowledge of developments in UX in various contexts, businesses, and industriesQuantifies effectiveness of design choices by gathering dataDrives accountability and adoptionPublishes guidance and documentation to promote adoption of designProposes design solutions based on research and synthesis; creates general design principles that capture the vision and critical concerns for a programDemonstrates mastery of the intricacies of interactions and dynamics in Agile teamsDemonstrates advanced understanding of Lean Six Sigma principles (e.g., Black belt certified). Guides new teams to adopt Agile, troubleshoots adoption efforts, and guide continuous improvement.Provides training on Lean / Agile. Drives elimination of inefficiencies in coding process. Teaches XP practices to others.Actively embraces new methods and practices that increase efficiency and effectivenessWhat ServiceMax Offers You:Highly competitive wellness benefits including Medical, Dental, Vision, Life insuranceFlexible Spending BenefitsFlexible Time Off401(k) Retirement Savings ProgramCommuter BenefitsProfessional development and training opportunitiesFor more information, visit or visit us on LinkedIn, Instagram or Twitter.Our Hiring Process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.We do not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ServiceMax.ServiceMax is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.#LI-SS1

Keywords: ServiceMax, Pleasanton , Software Engineering Manager (mobile app), IT / Software / Systems , Pleasanton, California

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