Marine Parts Manager

Company: Compass Maritime Group
Location: San Rafael
Posted on: February 14, 2026

Job Description:

Job Description Job Description Are you looking for the next step in your career in a supervisory role? Here is an opportunity to join a well-established, family-owned marine business in Northern California’s Bay Area, known for its deep expertise in Volvo Penta systems and its long-standing relationships across the marine community. The organization serves a wide range of customers, from yacht owners and sailboat crews to families, marine enthusiasts, and commercial fishermen who rely on knowledgeable parts support to keep their vessels running safely and reliably. The Parts Department plays a critical role in that mission, balancing technical accuracy, inventory readiness, and responsive customer service in a high-trust environment. The Parts Manager is a key leadership position with direct influence over daily operations, inventory strategy, and team development. This role is ideal for a marine parts professional who values doing things the right way, enjoys working closely with technicians and customers, and wants to lead within a business that takes pride in its reputation, relationships, and long-term stability. Requirements Leadership & Team Management Lead, supervise, and support Parts Department staff, including Parts Technicians and Warehouse Personnel Delegate work effectively, provide coaching and performance feedback, and support professional development Foster a positive, respectful, and collaborative team environment Ensure consistent cross-training and knowledge sharing across the department Department Operations Manage employee scheduling and ensure front counter and phone coverage Oversee inventory levels and promptly investigate and resolve discrepancies Generate and analyze reports related to parts sales, inventory, and department performance Review and approve new account setups and documentation Work directly with the manufacturer on new programs and initiatives. Inventory Management & Strategy Maintain accurate, real-time inventory tracking through cycle counts and audits Identify and resolve inventory loss, billing gaps, and obsolete or slow-moving parts Collaborate with management to liquidate obsolete inventory when appropriate Monitor minimum and maximum stock levels and ensure readiness for new product releases Customer Service & Issue Resolution Serve as the escalation point for customer concerns and complaints Deliver and reinforce Helmut’s Marine’s customer service commitment Support front counter and phone operations as needed Encourage and support positive customer reviews and follow-up communication Parts Expertise & Technical Support Provide Tier-2 parts lookup support for complex inquiries Serve as the primary trainer and subject-matter expert for inventory and dealer management systems Stay current on marine parts, accessories, and industry technology Purchasing, Warranty & Administrative Oversight Oversee Volvo Penta and other parts purchasing and ensure pricing accuracy Process and manage Volvo Penta warranty claims and core return programs Maintain accurate records for sales, credits, returns, and purchases Ensure financial documentation is complete and accurate prior to submission to accounting Process Improvement & Strategic Initiatives Lead continuous improvement efforts within the Parts Department Collaborate with leadership to implement Volvo Penta initiatives, including VPIM and E-Commerce Train staff on new systems and promote adoption with customers Analyze sales and inventory data to support informed decision-making and growth Government & Contract Opportunities Monitor GSA and other procurement platforms for marine parts opportunities Coordinate internal pricing, compliance, and bid responses Competencies Leadership & Accountability Strategic Thinking Analytical Decision-Making Proactive Problem Solving Innovation & Continuous Improvement Work Environment & Physical Requirements Retail and warehouse environment Regular standing, walking, bending, lifting (50 lbs), and climbing Exposure to noise, moving equipment, and marine service conditions Schedule & Travel Full-time; with a rotating Saturday schedule Occasional local travel for parts pickup or delivery Required Qualifications Valid driver’s license with a good driving record Prior retail, warehouse, or customer service experience Ability to read, write, and communicate effectively in English Basic math and computer proficiency Marine dealership service management required Benefits Health, Gold 80 HMO 401K after first year PTO Employee Discounts Salary: $72,800 - $83,200

Keywords: Compass Maritime Group, Pleasanton , Marine Parts Manager, Logistics, Transportation & Drivers , San Rafael, California