PleasantonRecruiter Since 2001
the smart solution for Pleasanton jobs

Macy's At Your Service Center - Seasonal Associate, Part Time: Stoneridge

Company: Macy's
Location: Pleasanton
Posted on: October 11, 2020

Job Description:

Overview: -- The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. -- In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! -- Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. -- Essential Functions:

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority
  • Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area
  • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
  • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area-- is organized and the Customer pick up experience is friction-free
  • Handle all returns professionally, --with sincerity and enthusiasm
  • Demonstrate knowledge of store products and services to drive sales and minimize returns
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed
  • Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location
  • Follow store's audit policies and procedures
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Follows shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality Qualifications: -- Education/Experience:
    • High School degree or equivalent.----
    • At least one year of customer service experience. Communication Skills:
      • Excellent written and verbal communication skills.----
      • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division.
        • Able to use a calculator. Reasoning Ability:
          • Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands:
            • This position involves constant moving and standing.
            • Involves standing for at least two consecutive hours.
            • Involves lifting at least 30 lbs.--
            • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.--
            • May involve reaching above eye level.
            • Involves close vision, color vision, depth perception, and focus adjustment.Other Skills:
              • Strong organizational skills.--
              • Must be able to multitask in a fast-paced environment.
              • Must be able to collaborate and function as a member of a team.
              • Must possess a strong sense of urgency.
              • Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours:
                • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with----and--.

                  --

Keywords: Macy's, Pleasanton , Macy's At Your Service Center - Seasonal Associate, Part Time: Stoneridge, Other , Pleasanton, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Lyft Driver (Be Your Own Boss)
Description: Earn 2,500 in Sacramento when you give 200 rides in 30 days. Terms apply. 10 What is Lyft 10 Lyft is a platform that connects drivers with individuals and organizations that need rides. 10 In addition (more...)
Company: Lyft
Location: Woodland
Posted on: 10/21/2020

High Demand For Quality Window Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Woodland
Posted on: 10/21/2020

Personal shopper get paid to grocery shop
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you 38 (more...)
Company: Shipt
Location: Woodland
Posted on: 10/21/2020


Caregivers needed in your area!
Description: ATTENTION CAREGIVERS Are you looking for an in-home caregiver position that offers great pay, extensive benefits, AND flexible hours
Company: CareInHomes
Location: Woodland
Posted on: 10/21/2020

Doordash: Food Courier
Description: Your time. Your Goals.What
Company: Doordash
Location: Woodland
Posted on: 10/21/2020

Shopper grocery pros wanted for up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you 38 (more...)
Company: Shipt
Location: Woodland
Posted on: 10/21/2020

Flexible Hours - Lyft Driver
Description: Earn 2,500 in Sacramento when you give 200 rides in 30 days. Terms apply. 10 What is Lyft 10 Lyft is a platform that connects drivers with individuals and organizations that need rides. 10 In addition (more...)
Company: Lyft
Location: Woodland
Posted on: 10/21/2020

Courier
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Woodland
Posted on: 10/21/2020

Shipping Dept. Warehouse Worker - Loader - Shipper. Days Full-Time.
Description: EDUCATIONAL, CERTIFICATE and LICENSE REQUIREMENTSHigh school diploma or general education degree GED , plus minimal warehouse experience or equivalent combination of education and experienceEXPERIENCE, (more...)
Company: Rite Aid
Location: Woodland
Posted on: 10/21/2020

Internal Medicine in CA - Internal Medicine, Geriatric, or Family Medi
Description: A multi-specialty group in Northern California needs additional internal, family medicine or geriatric medicine support. The schedule is Monday through Friday and you will have 36 patient contact hours (more...)
Company: CompHealth
Location: Woodland
Posted on: 10/21/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pleasanton RSS job feeds