Administrative Support Team Associate

Company: Macy's
Location: Pleasanton
Posted on: May 3, 2021

Job Description:

About:

Macys is proudly Americas Department Store. Theres a reason weve been around for 160 years. Customers come to us for fashion, value and celebration. Macys is also known for giving back to our communities.

The magic of Macys ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macys (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macys top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macys. Macys stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macys is the Academy for retail careers.

Store colleague position (whether its a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macys top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macys.

Job Overview:

The ASTs primary responsibilities are to organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance, balance the vault and other cash functions daily, distribute reports from My Macys Portal to management team, facilitate the screening/hiring process, handle HR functions, and act as the HR liaison for store employees. Performs other duties as assigned.  
 
Macys uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macys may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  

Essential Functions:

Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general public
 
Maintain a professional attitude with sincerity and enthusiasm reflecting Macys commitment to our customer
 
Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management
 
Input employment data in the Job Requisition System and handle all new hire paperwork, orientation, and training sessions
 
Balance vault and store checkbook and perform other cash functions on a daily basis
 
Act as MST liaison and train colleagues on how to call in repairs
Complete weekly store newsletter, maintain store bulletin board program, and organize store recognition allies
 
Regular, dependable attendance and punctuality

Qualifications and Competencies:

High School Diploma or equivalent required

1-2 years related experience

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

Resourceful and able to adapt quickly to changing priorities 

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

Requires prolonged periods of sitting and constant communication with customers and colleagues

Requires working with multiple computer screens and programs simultaneously for extended periods of time.?  

Occasionally required to move/reach, stoop, kneel and crouch

Frequently lift/move up to 10lbs

This job description is not all-inclusive, and Macys Inc. reserves the right to amend this job description at any time.  Macys Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment.  Candidates for positions in San Francisco ONLY can review their rights and the Companys obligations under SFPC Art. 49 here.  Candidates for positions in Los Angeles ONLY can review their rights and the Companys obligations under LA MC Ch. XVIII Art. 9 here.  Candidates for positions in Philadelphia ONLY can review their rights and the Companys obligations under PC Ch. 9-3500 here.

Keywords: Macy's, Pleasanton , Administrative Support Team Associate, Other , Pleasanton, California