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Senior UX Researcher

Company: Workday, Inc.
Location: Pleasanton
Posted on: May 3, 2021

Job Description:


At Workday, we help the worlds largest organizations adapt to whats next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and were serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

Job Description

We are looking for an exceptional UX Researcher to help us understand how Workday and our competitors serve their users. This person will apply their qualitative and quantitative user research skills (e.g., heuristic analysis, usability tests, in-depth user interviews, ethnography, surveys) to both Workdays and competitors user scenarios.

Responsibilities:

Conduct user research across all of Workdays product suite that will improve our understanding of our competitive position

Inform researchers, designers, and product managers how competitors serve their users for specific personas and/or scenarios.

Collaborate with Competitive Intelligence analysts within marketing

Partner with design experts to conduct heuristic analyses and usability tests, and to establish other methods to assess usability and user experience

Establish a framework to measure the UX quality of competitors solutions at a scenario level

Present findings to leadership and product development teams to accelerate their understanding of new areas

Skills / Requirements:

5+ years experience in the enterprise software industry

Comfort in engaging with senior executives and sales teams

Strong business acumen coupled with in-depth knowledge of UX principles and best practices

Strong deliverable creation skills (typically in Powerpoint)

Strong research, analytical, and synthesis skills

Extensive experience with both evaluative and generative user research methods such as in-depth interviews, usability testing, concept testing, benchmarking, etc.

Solid understanding of the enterprise software applications landscape

Understanding of how and in what ways user experience differentiates products

Get it done mentality - willingness to roll up the sleeves in a fast-paced environment

Drive and desire to take on additional responsibilities over time in a high growth environment

Experience analyzing competitors user scenarios is a plus

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, Workday will consider for employment qualified applicants with arrest and conviction records.

At Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE) and creating a brighter workday for all is the cornerstone of all we do. Join us!

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at accommodations@workday.com.

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Keywords: Workday, Inc., Pleasanton , Senior UX Researcher, Other , Pleasanton, California

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