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Loyalty Finance Analyst

Company: Albertsons Companies
Location: Pleasanton
Posted on: June 6, 2021

Job Description:

Loyalty Finance Analyst

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.

The Loyalty Team at Albertsons Companies focuses on new and innovative programs that deliver long term value to our shoppers while created a differentiated customer experience. The Loyalty Department has an opening for a Loyalty Business & Financial Analyst. This position is located in Pleasanton, California.

Position Purpose

This role will play a pivotal part in gathering, organizing, and presenting data used to drive growth initiatives and improve the customer's experience and business performance. You will provide key analytics and reporting to inform future direction for the loyalty program, particularly in the area of Subscriptions Services. You will create insights to influence various business units within Albertsons to participate in the loyalty journey.

Key Responsibilities include, but are not limited to:

  • Perform quantitative and qualitative analyses to build support for strategic growth and new product tools
  • Develop financial projections to understand the costs/benefits of rolling out new loyalty initiatives. Be able to generate assumptions and build scenarios for various financial outcomes.
  • Create presentations that showcase the business value and rationale of rolling out new loyalty initiatives. Be able to tailor the presentations to various audiences (business units, executives) based on their needs.
  • Generate insights and recommendations based on campaign performance results and program KPIs.
  • Create dashboards and reports that highlight key business indicators.
  • Handle creation, manipulation, and extraction of data from the Customer Data warehouse that is relevant for analytical and operational needs.
  • Utilize knowledge and experience in Excel, VBA, Access, database query tools, data warehouse architecture and SQL to solve business problems.
  • Work independently or collaborate with other global analytics functions, in the following areas: customer relationship management, campaign response, and customer satisfaction.
  • Provide analytical support to ad-hoc cross-functional projects.
  • Communicate business performance in a clear and insightful way to the business to facilitate timely and informed decision making.
  • Acquire solid understanding of Albertson's Safeway business and proactively look for ways to provide analytical solutions to business issues.

Qualifications:

  • Bachelor's or Master's degree (preferred) in a quantitative discipline (Statistics, Economics, Mathematics, Operations Research, Engineering).
  • Minimum 2+ years working experience in data analysis or financial modeling.
  • Consulting or corporate strategy background is desirable.
  • Proficient in using Excel, VBA and PowerPoint for data manipulation, analysis, and charting
  • Experience in a Marketing, Merchandising or Customer Analytics environment is highly preferred.
  • Some hands-on experience in using SQL or an equivalent background in coding (SAS) is preferred.
  • Ability to frame problems, dive deep into analyzing complex data sets, evaluate implications and communicate insights.
  • Excellent communications skills with respect to translating business needs into a data analysis approach and translating analysis results back into business terms. Ability to synthesize and clearly communicate findings and provide actionable opportunities.
  • Should have a result -- oriented approach and ability to work efficiently within deadlines
  • Highly analytical, strategic, and detail-oriented, with a commitment to excellence and a passion for understanding the business implications of analytical results
  • Proactive, always looking ahead and anticipating consumers & business needs and challenges.
  • Flexible self-starter who flourishes in a dynamic environment; must be able to work with minimal direction
  • Strong interpersonal skills with the ability to work effectively in a matrixed organization
  • High energy, Intellectual curiosity, and passion for problem-solving and comfort with ambiguity.
  • Some travel required, 10% of time.

About us

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons Culture Principles

  • Compassion: We always treat each other with kindness and respect
  • Team: We always support and recognize each other
  • Inclusive: We always value everyone's perspective
  • Learning: We always strive to grow and develop ourselves and others
  • Competitive: We always act with integrity to win over the customer
  • Ownership: We always take actions to drive our success

Physical Environment:

  • Work may be performed in a temperature-controlled environment.
  • Must sit, stand, or walk for extended periods of time.
  • May spend long periods of time at desk or computer terminal.
  • Will use keyboards, telephone, and other office equipment during the course of normal workday.
  • Stooping, bending, twisting, and reaching may be required in completion of job duties.
  • Work day is fast paced; some evening and weekend work may be required.

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion, and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status, or any other legally protected status.

We support a drug-free workplace -- some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER

Keywords: Albertsons Companies, Pleasanton , Loyalty Finance Analyst, Other , Pleasanton, California

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