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Team Member

Company: Jamba Juice- Hopyard Rd
Location: Pleasanton
Posted on: January 7, 2022

Job Description:

Team Member

Primary Role:
Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer.

Essential Functions:

General

Deliver the ultimate customer service experience and impressions of the Jamba brand

Able to clearly and concisely communicate product knowledge and information to all customers

Responsible for customer product and service standards

Foster an environment of team work

Maintain exceptional customer service metric scores

Communicates clearly, concisely and accurately in order to ensure effective shift operations.

Follow all company operations policies and procedures

Customer Service

Responsible for delivering an exceptional customer in store experience

Execute customer service standards through the utilization of Jamba On Stage

Greet and thank every customer with a smile and eye contact

Recommend appropriate product to meet customer's needs

Enhance customer experience through engagement and sampling

Operations

Execute quality store operations

Clean blenders, small wares, merchandise and physical plant as necessary

Must be able to operate food preparation machinery

Stocking of all supplies

Respond to directions in an accurate and timely manner

Adhere to all Jamba food, safety and security guidelines while respecting Jamba property

Master station operations of the store.

Successfully complete the Jamba store and company policy trainings

Business Management

Provide a healthy consistent product

Consistently make and serve all Jamba products to specifications

Follows health, safety and sanitation guidelines for all products

Executes proper portion control with all ingredients

Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies

Requirements:

Must be 16 years of age

Computer skills including some Microsoft software and register skills

Must be able to lift 30-40 lbs regularly throughout shifts

Ability to stand, bend, reach and scoop through-out assigned shift

Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40 - F to -10 - F

JB.0.00.LN

Keywords: Jamba Juice- Hopyard Rd, Pleasanton , Team Member, Other , Pleasanton, California

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