PleasantonRecruiter Since 2001
the smart solution for Pleasanton jobs

Call Center Agent

Company: Alpha Open Jobs, LLC dba
Location: Pleasanton
Posted on: November 16, 2020

Job Description:

Customer Service- Call Center Agent IMMEDIATE OPENINGS In our Pleasanton Support Center Are you a career-oriented individual who is hungry and wants to take your career to the next level by Having Fun and Enjoying the Moment Service Champions Heating and Air Conditioning is looking for bright, enthusiastic and driven Call Center Agents. We Have Been Voted A San Francisco Bay Area Top Workplace for 2016, 2017, 2018, 2019 and 2020 Service Champions has always been about the people. You are providing our clients with great service and our ?Trustworthy, On Time and Worry Free? brand promise. Our owner, Kevin Comerford has always found his passion in making his people to be the best that they can be and providing growth opportunities for his exceptional teammates No previous residential HVAC knowledge is necessary for this position but is sure doesn?t hurt We are hiring for attitude and training for skill. Job Duties and Responsibilities: - Give Remarkable Service by receiving high volume of inbound calls, quickly identifying the client?s request or problem and efficiently providing the most effective solution - Drive Top Performance by making outbound calls to existing clients, booking appointments at a high conversion rate - Effectively use critical thinking skills to solve problems for clients while consistently using the best judgement to determine the best solution - Be Kind and Encouraging by expressing empathy and compassion, taking full ownership of the client?s satisfaction - Effectively summarize and relay information received and enter accurate and detailed records of client interactions and actions taken - Achieve productivity standards and goals set by the company while maintaining high quality calls and expected call flows and scripts - Complete all tasks in accordance with Service Champions quality by Honoring Our Commitments and follow through - Proactively gain and maintain a full understanding of our products and services by Being a Life Long Student and participating in educational opportunities Qualifications and Skills: - Dedicated to providing superior customer service - Exceptional phone and interpersonal skills - Exceptional written and verbal communication skills - Able to manage multiple priorities within a fast paced, deadline driven, multi-discipline environment - Strong judgement skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner - Ability to talk and type accurately; typing speed of at least 40 wpm - Proficient in various computer programs - Ability to work shifts that include evenings and weekends - Some sales experience preferred We Offer: - Medical, dental, and vision benefits - Exceptional 401(k) savings plan - Paid holidays and vacation - New and continuing training and opportunity for career growth Must be able to pass a pre-employment drug test and a criminal background check We want to speak to you ASAP Please complete our online application, call us at (925)271-0977 or email your resume to if you would like to schedule an interview.

Keywords: Alpha Open Jobs, LLC dba, Pleasanton , Call Center Agent, Sales , Pleasanton, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Life Insurance Agent - Free Leads (State License Required)
Description: Requirements: br br Have an insurance sales license in one 1 or more states br High-speed internet, reliable computer, and headset with microphone br History of compliant insurance sales (more...)
Company: Assurance
Location: San Francisco
Posted on: 11/27/2020

Sales Representative, Diagnostics
Description: Sales Representative, DiagnosticsAbout US br br At Vyaire, we help the world breathe easier. As a global leader in respiratory care, we know what we do enables, improves and extends lives. We are (more...)
Company: Vyaire Medical
Location: San Francisco
Posted on: 11/27/2020

Bilingual Spanish Retail Sales Consultant
Description: Do you speak Spanish and English If you do, were looking for you Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. br br Do you like helping (more...)
Company: AT&T
Location: Sacramento
Posted on: 11/27/2020

Macy's Backstage Sales - Team Member, Full Time: Union Square
Description: Job Overview: br br A Team Member is responsible for providing outstanding customer service, creating a shopping experience that will make the customer feel welcome and comfortable, operating cash (more...)
Company: Macy's
Location: San Francisco
Posted on: 11/27/2020

FT Cargo Warehouse Agent $18.74
Description: Organize warehouse and storage facilities arrange warehouse handling equipment and load/unload air cargo. Maintain the required safety and quality standards as well as comply with Standard Operating (more...)
Company: Swissport
Location: Mill Valley
Posted on: 11/27/2020

Part Time Sales - Work from Home - $22.00 base-appt.
Description: Vector Marketing is currently holding virtual interviews for entry level sales rep
Company: Vector Marketing
Location: San Anselmo
Posted on: 11/27/2020

Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: San Francisco
Posted on: 11/27/2020

Sales Account Executive
Description: Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 Americas Best Large Employers, is transforming the way we all do business. br br From smart office (more...)
Company: Konica Minolta
Location: Sacramento
Posted on: 11/27/2020

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Winters
Posted on: 11/27/2020

Automotive Sales Consultant
Description: Hendrick Automotive Group, the largest privately-owned automotive dealer group in the nation, is looking to add to our Automotive Sales teams at our Honda of El Cerrito dealership located in El Cerrito, (more...)
Company: Honda of El Cerrito
Location: El Cerrito
Posted on: 11/27/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pleasanton RSS job feeds