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Field Service Representative

Company: Eaton
Location: Pleasanton
Posted on: January 8, 2022

Job Description:

Eaton's Engineering Service & Systems Division is seeking a Field Service Representative (FSR) to join our team. This position is based at our Pleasanton, CA, Roseville, CA or Reno, NV locations.

Eaton's Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of filed services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about today's cutting edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.

The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization. (FSR)

Essential Functions & Dimensions
Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
Skilled proficiency in the following:
Basic Test Equipment Operation
Basic Troubleshooting Techniques
Intermediate Test Equipment Operation
Advanced Troubleshooting Technique
Advanced Test Equipment Operation
Basic Protective Relays
Basic PQ Measurements

Strong computer skills
Understanding of the company's and competitor's electrical, electronic and mechanical products and services.
Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
Submit to periodic customer required background and drug screenings.
Ability to obtain and maintain a valid TWIC authorization
Ability to complete and maintain internal safety certification
Must possess and maintain a valid and unrestricted drivers license

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger.

Required (Basic) Qualifications:
Associates degree OR military experience OR experience in manufacturing environment required
No relocation is being offered for this role. All candidates considered must live within 50 miles of the following Eaton locations: Pleasanton CA, Roseville, CA or Reno, NV. Active Duty Military Service member candidates are exempt from the geographical area limitation.
Candidates must be legally authorized to work in the United States without out company sponsorship, now or in the future.

Preferred qualifications:
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.
Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.
Experience with protective relays is highly desirable.
Electrical Contractor's License
Professional Engineering License
General Contractor's License

Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to:

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.




North America - US/Puerto Rico

Primary Location

United States-California-Pleasanton

Other Locations

United States-California-Roseville, United States-Nevada-Reno

Work Locations

Pleasanton CA Loc


ESSG EESSD Electrical Engrg Svcs Systems Div

Job Level

Individual Contributor



Is remote work (i.e. working from home or another Eaton facility) allowed for this position?


Does this position offer relocation?



Yes, 10 % of the Time

Requisition ID :109041

Keywords: Eaton, Pleasanton , Field Service Representative, Sales , Pleasanton, California

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