Customer Service Representative

Company: Lincare
Location: Pleasanton
Posted on: September 22, 2022

Job Description:

One of the Nation's major suppliers of in-home oxygen & respiratory therapy is seeking Customer Service Representatives.Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.WHY WORK AT Lincare? Culture- An inclusive, open, and friendly environment focused on our associates and their success Benefits- Comprehensive benefits package with flexible options to fit your individual needs Robust Bonus Plan- Monetary rewards for meeting and exceeding established production goalsResponsibilities: Call patients to obtain current doctor info, last seen date, and/or any upcoming appointments Review and make sure all documentation created and received meets insurance guidelines Contact Doctors' offices, hospitals, and insurance companies to ensure all necessary billing documents are received Answer/make phone calls using proper telephone etiquetteQualifications Read and analyze documents such as patient orders Comprehend pharmacy prescription terminology Effectively communicate with coworkers and patients Work in a team environment Independently solve problems and make decisions Apply common sense understanding to carry out oral and written instructions Basic computer skills required Capable of multitasking, with excellent organizationEducation and Experience: High school diploma or general education degree (GED). No Expirerience Required.

Job Type: Full-timeBenefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insuranceSchedule: 8 hour shiftWork Location: One location

Keywords: Lincare, Pleasanton , Customer Service Representative, Sales , Pleasanton, California